Cookies Policy
Cookies Policy
What are cookies?
A cookie is a small text file of letters and numbers that is stored on your device when you visit a website. Cookies are used for a number of reasons. These include to ensure a website works correctly or more efficiently, as well as to record information about website users and how they interact with a site.
There are different types of cookies and they can be broadly divided in to the following categories:
- Strictly necessary cookies – These are cookies that are required for the operation of our website. For example, to remember your login details when you visit a secure section of our site.
- Analytical/performance cookies – These allow us to recognise and count the number of visitors to our website and to see how visitors interact with our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functional cookies – These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
For more information about cookies generally, please visit www.allaboutcookies.org.
What cookies does this website use?
The table below lists the cookies used on our website and what they do. The ‘duration’ of a cookie is how long it is active for. Once the duration ends, your browser will usually automatically delete the cookie.
Some cookies are listed below a ‘strictly necessary’ cookies. This means they are fundamental to the operation of the website. We do not ask for consent to set strictly necessary cookies. We ask for your consent before setting cookies which are not strictly necessary.
| Cookie | Duration | Description |
| _ga | [TBC] | Google Analytics cookie which identifies you as a unique visitor to our website. This is a third party analytical cookie. |
| _gid | [TBC] | Google Analytics cookie which identifies you as a unique visitor to our website. This is a third party analytical cookie. |
| hblid | [TBC] | A visitor identifier that remembers you between visits. This is a functional cookie. |
| _hijd | 365 days | Creates a Hotjar User ID for you which is unique to your browser. This ensures that your behaviour on subsequent visits to our site will be attributed to your unique ID. This is an analytics cookie. |
| mdn_anonymous_id | [TBC] | Used by our live chat function to identify you as a unique user. This is a functional cookie. |
| _ok | [TBC] | Security cookie for our live chat function. This is a strictly necessary. |
| _okbk | [TBC] | Helps monitor your use of our live chat functionality, e.g. by telling us if you close the live chat box. This is a functional cookie. |
| olfsk _okdetect | [TBC] | Maintain our live chat across different pages of our website, including chat history. These are functional cookies. |
| _oklv | Improves caching of our live chat function. This is a performance cookie. | |
| _lfa | 2 years | Monitors how you arrive at and interact with our website. This is a targeting cookie. |
| _vwo_ds | [TBC] | Tracks you between visits to record how you interact with our site. This is an analytics cookie. |
| _vwo_sn | 30 minutes, resetting when user activity is recorded | Tracks how you interact with our site. This is an analytics cookie. |
| _vwo_uuid | 10 years | Generates a unique id for you to allow us to analyse how you interact with our site. This is an analytics cookie. |
| _vwo_uuid_v2 | 366 days | Calculates unique traffic on our website. This is an analytics cookie. |
| _vis_opt_test_cookie | Session | Detects if cookies are enabled on your browser. It also helps in tracking the number of browser sessions you have gone through. This is an analytics cookie. |
| _vis_opt_s | 100 days | Tracks the number of session created for you, i.e. the number of times your browser was closed and reopened. This is an analytics cookie. |
| wcsid | [TBC] | Allows our live chat feature to keep track of your chat session. This is a functional cookie. |
Third party cookies
Our website sets third party cookies on behalf of Google Analytics. Google is the data controller of any personal data collected using these cookies. You can read Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en-US.
Google offers a browser extension which allows you to opt-out of Google Analytics across the internet. You can read more here: https://tools.google.com/dlpage/gaoptout.
How to change cookie settings
When you first visit our website you will be prompted to confirm your cookies preferences. You can change your cookie preferences at a later date by deleting your cookies in your browser and then revisiting our website.
You can also use your browser settings to block all cookies (including essential cookies) but you may not be able to access all parts of our website as a result.
Privacy Notice
For information about how we process your personal information, please read our Privacy Policy which is accessible from https://cirtecgroup.co.uk/privacy-policy/
This policy was last updated 04 July 2023.