FlawlessConnect™
Discover the ultimate solution for fall detection with FlawlessConnectTM.
Our wearable health technology ensures seamless connectivity, providing immediate assistance and peace of mind. Stay safe and connected, always.
Emergency Senior Alert Safety Wristband
Staying Active & Safe
As we age, it’s important to maintain an active lifestyle for physical and mental health. This means enjoying the home, garden and getting out and about as much as possible. It’s also important to be safe and secure knowing, that if you need help (for instance, if you have a fall) you can get rapid assistance automatically or at the touch of a button wherever you are. Our FlawlessConnect technology provides you with the very best all-round help call service for the home, garden and anywhere you choose to travel.
Did you know?
Around 1 in 3 adults over 65 and half of people over 80 will have at least one fall a year!
Source UK NHS Web Site
Top features to keep you safe
GPS Tracking
Lets your family and friends know exactly where you are for peace of mind & whenever you need help.
Extended Battery Life
4 to 7 days operation depending on which feature options are chosen.
Call & Talk Via Wristband
Talk directly through the wristband. Clear digital call quality always close by for the fastest help.
Automatic Fall Detection
Makes a call automatically when a fall is detected, with no need to press the call button. This is vital if you have lost consciousness or cannot press the Call Button.
100% Mobile
Use it at home, around the garden and when you’re out and about. Peace of mind wherever you are.
Rapid Assured Connection
Our unique FlawlessConnectTM technology gets you connected more rapidly and reliably than any other service.
Family & Friends App
Keeps your loved ones informed, in contact providing comfort that you are active and well.
Health & Wellness Information
The FlawlessConnectTM wristband can read blood pressure, heart rate, blood oxygen % and body temperature*
* Health measurements indicative only. Should not be used for professional purposes.
About Our FlawlessConnect
Technology
When you need help, time is critical. The sooner help arrives the better the outcome. FlawlessConnect was developed by us to provide rapid and assured emergency/help calls. It is only available from us or our authorised partners. We use advanced VoIP and iPBX technology as well as the incredible What3Words positioning system for the fastest and most assured call connection and location tracking when a life is at risk. FlawlessConnect features include:
Avoiding the Voice Mail Trap
Our wristband is not fooled by voicemail. It will keep calling your emergency contacts until a human answers.
Call All, Connect To First
Your wristband can make multiple outgoing calls to emergency contacts and connect you to the first to answer saving valuable time.
Fraud & Scam Call Protection
We stop scam, fraud and telesales calls to your Call4Care wristband by allowing a whitelist of allowed numbers only.
What3Words Exact Location
We have partnered with the amazing What3Words location system that pinpoints your location within 3 meters telling emergency services and family exactly where you are within seconds of your SOS call.
Bring In Emergency Services & Others
When you make an SOS call to your family and friends, they can quickly bring in any emergency services or other contacts keeping everyone on a 3-way call to give comfort and assurance at a time of distress.
Assured Wristband Connectivity & Use
We let family and friends know important information about your Wristband use including mobile signal quality, battery usage, charging habits, wristband worn/removed status and active/sedentary status to help keep you safe at all times.
24/7 Monitoring call centre option coming soon!
By early 2024, every Call4Care wristband will have two options on how it can be monitored. Today, our wristbands are family and friends-monitored but soon you will be able to upgrade to 24/7 monitoring from the Family and Friends Plan.
Family & Friends
Our FlawlessConnectTM technology gets you rapidly connected to a member of your family and friends group. You simply enter your list of contacts when you register the wristband. Your family and friends will get a notification they are part of your support group and will receive information on how to get the best out of the system including downloading the free Family & Friends app.
24/7 Monitoring (from early 2024)
With busy lifestyles, family and friends may not always answer a call as fast as you would like. Because of this, we will have our 24/7 monitoring centres available to rapidly answer emergency/help calls and deal with the necessary actions according to your preferences. Simply select that option when you register your wristband. Our monitoring centre staff are friendly and professionally trained to deal with a wide range of emergency/help situations including bringing in emergency services and contacting your loved ones.
Our Free Family & Friends App
Whether you are 24/7 monitored or assisted by family and friends, it’s important to keep loved ones informed that you are safe and well or if you have had an emergency. Our Family & Friends App is compatible with Android and Apple iOS and can be downloaded by any person you give permission to. They can see important information such as:
– Your current exact location and recent travel history.
– Your wristband status including battery level, worn status, signal strength & signal quality.
– Any recent emergency events such as help calls or falls.
– Notifications such as low battery or wristband removed.
– If you have wandered out of a Perimeter Safe Zone.
FlawlessConnectTM also has a number of optional helpful health readings that can help family and friends check you are OK:
– Blood pressure, heart rate and blood oxygen readings
– Body temperature
– Step count and sedentary check to see if you’ve you been inactive for too long
There are also useful messaging features between family and friends as well to round off our unbeatable feature list for your supportive network.
Outstanding Benefits To You
Peace Of Mind To Your Friends and Family
Features Summary – Wristband Wearer
- 100% – mobile works anywhere
- 24/7 monitored or friends & family monitored, you choose
- Talk direct to wristband, always close by, always convenient
- Automatic fall detection and manual single button call for help
- GPS Tracking with instant accurate location anywhere with What3Words
- Extended battery life 4-7 days between charges
- High quality digital calling for clear speech
- Speaking time & battery level indicator
- Medication Reminders
- Low battery alerts – warns you so you never run out
- Geo-fence location alerts to keep you safe and close by home
- Fraud & scam call protection
- Steps count for activity monitoring
- Sedentary status monitor to alert others if you become inactive.
An unbeatable set of features & benefits for the Wristband Wearer and Family & Friends:
Feature Summary – Family App Users
- Peace of mind assurance your loved one has the best connectivity in case of an emergency.
- 24/7 monitored or family and friends monitored helping you provide your chosen support method at all times
- Rapid calling to reach help quickly with FlawlessConnectTM (Basic and Plus service available)
- Family & Friends App keeps you fully aware of loved one’s status.
- Instant, exact location tracking with What3Words to get emergency services quickly (FlawlessConnectTM Plus)
- Rapid bring in emergency services on 3-way call to provide comfort at distressing time. (FlawlessConnectTM Plus)
- Rapid bring in other contacts during emergency call. (FlawlessConnectTM Plus)
- Location history & event history to keep you updated at all times.
- Keep informed of any alerts such as low battery or roaming outside of the geo-fence area.
- Communicate as a group with other friends and family via the App.
- Useful health status (optional) information such as heart rate, blood pressure, blood oxygen % and body temperature
Getting your loved one connected & supported rapidly.
Full Features List & Comparison
| Features – Wristband User | Flawless Connect Basic £8.50/M | Flawless Connect Plus £12.99/M | Flawless Connect Max £15.99/M |
|---|---|---|---|
| Single press emergency call out to contacts with clear digital voice | ✔ | ✔ | ✔ |
| Automatic fall detection makes emergency call | ✔ | ✔ | ✔ |
| Talk directly via Wristband no mobile phone required | ✔ | ✔ | ✔ |
| 4 to 7 days battery life with rapid re-charge | ✔ | ✔ | ✔ |
| Location detection using Wi-Fi, GPS & LBS | ✔ | ✔ | ✔ |
| Time of day and battery level announcement | ✔ | ✔ | ✔ |
| Choice of additional watch straps available (multiple colours, multiple styles) | Optional £19.99 | Free with annual subscription | Free with annual subscription |
| Health readings (blood pressure, blood oxygen%, heart rate, body temperature **) | X | ✔ | ✔ |
| 24/7 monitoring and call centre | X | X | ✔ |
| Features – website login | Flawless Connect Basic £8.50/M | Flawless Connect Plus £12.99/M | Flawless Connect Max £15.99/M |
|---|---|---|---|
| Set fall detection and fall detection sensitivity | ✔ | ✔ | ✔ |
| Set location upload interval (default set at 60 minutes) | ✔ | ✔ | ✔ |
| Set perimeter (safe zone) and receive alerts if wristband wearer wanders out of safe area. | ✔ | ✔ | ✔ |
| Set up to 3 medication reminders by time of day and day of week. | ✔ | ✔ | ✔ |
| Add family and friends phone numbers and email. Receive confirmation of acceptance of their participation in your emergency contacts group. | ✔ | ✔ | ✔ |
| Allow a limited number of family and friends to call the Wristband directly. | ✔ | ✔ | ✔ |
| Send email invitation to family and friends to download the app. | ✔ | ✔ | ✔ |
| View and print out a personalised user guide detailing how the wristband is set up with advice to get the most out of the Wristband. | ✔ | ✔ | ✔ |
| View and print out credit-card sized user guide for friends and family members. | X | ✔ | ✔ |
| View connectivity statistics for wristband mobile signal level. | X | ✔ | ✔ |
| View battery charge statistics with highlights of any charging problems. | X | ✔ | ✔ |
| View activity level statistics. | X | ✔ | ✔ |
| Emergency Call Dial Out Features | Flawless Connect Basic £8.50/M | Flawless Connect Plus £12.99/M | Flawless Connect Max £15.99/M |
|---|---|---|---|
| Rapid dial out to multiple callers in turn (approx. 45 seconds to each contact in turn). | ✔ | ✔ | ✔ |
| Emergency contact presses 1 to avoid call going to voicemail. | ✔ | ✔ | ✔ |
| Call all and connect to first – fastest contact method. | X | ✔ | ✔ |
| SMS sent to Family & Friends who received call but didn’t answer confirming Wristband was connected to Emergency Contact OK including which contact answered. | X | ✔ | ✔ |
| Rapid bring in Emergency Services (999,000,911) on 3-way call. | X | ✔ | ✔ |
| Rapid bring in other Emergency Contacts on 3-way call via short code dial. | X | ✔ | ✔ |
| Rapid precise instant location detection using What3Words using advanced text-to-speech over the phone line. | X | ✔ | ✔ |
| Family & Friends Mobile App Features | Flawless Connect Basic £8.50/M | Flawless Connect Plus £12.99/M | Flawless Connect Max £15.99/M |
|---|---|---|---|
| Maximum number of family and friends who can use the app | ✔ | ✔ | ✔ |
| Location map with precise location via Wi-Fi, GPS and LBS | ✔ | ✔ | ✔ |
| Location history, date and time | ✔ | ✔ | ✔ |
| Instant location refresh (request current location from Wristband) | ✔ | ✔ | ✔ |
| Wristband status – Battery level | ✔ | ✔ | ✔ |
| Wristband status – Current signal level | ✔ | ✔ | ✔ |
| Wristband status – Currently connected/not connected | ✔ | ✔ | ✔ |
| Wristband status – On charge/being worn/not worn | X | ✔ | ✔ |
| Wristband status – Connection quality – indication of mobile signal strength last 24 hours | X | ✔ | ✔ |
| Wristband status – Activity level & sedentary alerts | X | ✔ | ✔ |
| Wristband status – Advanced battery use/charging graph to identify low battery & battery empty periods. | X | ✔ | ✔ |
| Event history – summary of events | ✔ | ✔ | ✔ |
| Alerts history – summary of important alerts such as fall detected or critical battery | ✔ | ✔ | ✔ |
| Family & Friends chat messaging between App users. | ✔ | ✔ | ✔ |
| Health measurements – Heart rate (beats per minute)** | X | ✔ | ✔ |
| Health measurements – Blood pressure (systolic mmHg & diastolic mmHg)** | X | ✔ | ✔ |
| Health measurements – Body temperature (degrees Celsius)** | X | ✔ | ✔ |
| Health measurements – Blood oxygen %** | X | ✔ | ✔ |
Get in contact
01264 535025
0333 358 0406
sales@cirtecgroup.co.uk
85 Great Portland Street,
First Floor, London, W1W 7LT